tag:blogger.com,1999:blog-2003804480343334733.post4460318035669160762..comments2023-10-21T07:39:03.457-07:00Comments on Cens' World: CALL CENTRE WORK, EASY????!!!!!!Cens Worldhttp://www.blogger.com/profile/01103710987785876448noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2003804480343334733.post-51328675381031790182009-02-05T14:58:00.000-08:002009-02-05T14:58:00.000-08:00Thank you for visiting my site.Being a call center...Thank you for visiting my site.<BR/><BR/>Being a call center agent had also thought me a lot of things;<BR/><BR/>1) Being a customer as well, inhale and exhale before i call the customer hotline because i dont want to throw venom to people whose job is to help me.<BR/><BR/>2) Not to be sensitive when taking in calls. Understand that these customers need to vent out!! What ever 'under the belt" words some customers utter, they still need help and that is our job, no matter what!!<BR/><BR/>Again, thank you so much for visitng my site!Cens Worldhttps://www.blogger.com/profile/01103710987785876448noreply@blogger.comtag:blogger.com,1999:blog-2003804480343334733.post-7055822648590038042009-02-04T20:55:00.000-08:002009-02-04T20:55:00.000-08:00That does sounds like a stressful job and I can im...That does sounds like a stressful job and I can imagine how irate customers do not make it any easier! I know that a lot of time and resources are put into customer service, as it should, but I think it is also important to acknowledge that customers can also be very unreasonable and disagreeable. YOu make an extremely good point! Good luck with those tough customers...maybe there will come a day when they learn manners.Anonymousnoreply@blogger.com